ARRL Systems Service Disruption Updates May-June 2024

Please consult the ARRL HQ website for their latest public information updates: https://www.arrl.org/news/arrl-systems-service-disruption

June 4,  2024 UPDATE POSTED

On or around May 12, 2024, ARRL was the victim of a sophisticated network attack by a malicious international cyber group. ARRL immediately involved the FBI and engaged with third party experts to investigate.

This serious incident was extensive and categorized by the FBI as “unique,” compromising network devices, servers, cloud-based systems, and PCs.

ARRL management quickly established an incident response team. This has led to an extensive effort to contain and remediate the networks, restore servers, and staff are beginning the testing of applications and interfaces to ensure proper operation.

Thank you for your patience and understanding as our staff continue to work through this with an outstanding team of experts to restore full functionality to our systems and services.

We will continue to update members as advised and to the extent we are able.

This story will be updated with new developments.”

https://www.arrl.org/news/arrl-systems-service-disruption

end of June 4, 2024 update

[May 21, 2024 post below]

Please know I will be attending the monthly ARRL all Section Managers meeting later tonight, and I look forward to sharing any relevant updates on when LoTW and the Learning Center will be available. Clearly, these are resources important to many of us.

Thank you for your patience and understanding.

Meanwhile, please refer to official statements released by ARRL HQ: https://www.arrl.org/news/arrl-systems-service-disruption

Sincerely, Nancy Austin, KC1NEK – RI Section Manager

Update: Tonight Mike Walter, W8ZY – Field Services Manager concluded the monthly Section Managers meeting attended by about 50 of the 71 Section Managers across the 15 ARRL Divisions and 4-5 US time zones.  Among the topics discussed, Mike, W8ZY confirmed that ARRL is busy focused on resolving a serious IT issue. He asks everyone to be patient and know that updates will be posted to the link provided above.  Section and Division emails are not available at this time.  Again, calling ARRL HQ is not likely to be fruitful as the team there is very busy. Please check this link for updates:  https://www.arrl.org/news/arrl-systems-service-disruption

We have a shared goal of having this resolved in a speedy manner. Stay tuned.